Done/doing update (April 19, 2022)

This is a recap of what we've done from April 5 – April 18, 2022 and what we're working on next.

Done

Conducted seven more user interviews with members of the community.
Conducted eight more internal stakeholder interviews with County employees.
Developed a landscape analysis to assess the current website's structure, strengths, weaknesses, audience demographics, and visitor patterns.
Got feedback from County staff about phone calls from the public.
Reviewed a mini synthesis of the initial research findings.
Started developing website navigation survey and conducted initial accessibility testing.
Created promotion materials for website navigation survey.
Developed scope with the recommended content management system vendor.
Started developing a cohort-based plan for implementation phase.
Got feedback from communications staff about the user experience needs of the content management system interface.

Continue to schedule and conduct interviews with community members and County employees.
Continue synthesizing user research findings.
Finish developing the website navigation survey.
Conduct a full digital accessibility test of the website navigation survey.
Get survey promotional materials translated.
Promote survey to County employees and the community.
Continue developing the implementation plan, including resources needed to support departments.
Negotiate contract with recommended content management system vendor.